🛡️ Safe Gaming

fg111 Responsible Gaming Our Commitment

fg111 believes entertainment should be enjoyable and safe. We provide deposit limits, self-exclusion, and 24/7 support to protect every player.

What is Responsible Gaming and why does it matter?


Online gaming and betting can be a legitimate form of entertainment when enjoyed mindfully and in moderation. Responsible gaming on the fg111 platform means playing within your means, setting time limits, and not treating gambling as a source of income. We believe every player's mental and financial well-being is the highest priority.

The responsible gaming policy at fg111 is the foundation of our platform. We provide players with various protective tools to help them stay in control of their gaming experience. This page will explain how fg111 stands by you and what to do if a problem arises.

Please remember — fg111 is for people aged 21 and above only. No underage person may register or play on this platform. We follow a strict age verification policy.

Our Protective Tools


Deposit Limit

Set in advance how much money you can deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. To increase a limit you must wait 24 hours — this keeps you from making a rushed decision on impulse.

Time-Out Feature

Need a short break? Use the time-out feature to temporarily suspend your account for anywhere from 1 day to 6 weeks. During this time you will not be able to play or make deposits. It is very effective for reducing stress.

Self-Exclusion

If you feel gaming is getting out of your control, choose the self-exclusion option. It can remain active from a minimum of 6 months up to permanently. While active, the account cannot be reopened.

Session Time Limit

Decide in advance how long you will play in one session. When the set time is up, fg111 will automatically alert you and give you the option to end the session. This is effective for avoiding long gaming sessions.

Gaming History Review

Log in to your account at any time to view a complete record of your gaming history, deposits, and withdrawals. Keep track of your spending and make informed decisions.

Reality Check

At set intervals, fg111 will remind you how long you have been playing. These messages keep you aware of your current situation and help you make responsible decisions.

21+ Age Requirement


The fg111 platform operates for people aged 21 and above only. Age is verified at registration, and additional proof may be requested if there is any suspicion. This platform must not be accessed by anyone underage.

  • Age and identity verification at registration is mandatory.
  • Use a password on your account — keep it away from younger members of your household.
  • Have an open conversation with your children about the risks of online gaming.
  • Use parental control software on your devices to protect children.

⚠️ Signs of Problematic Gaming

If any of the following signs appear in you, contact support promptly:

  • A repeated urge to play in order to recover money that was lost (chasing losses).
  • Prioritising gaming over daily life, work, or family.
  • Spending beyond your means or taking on debt.
  • Repeatedly trying to stop gaming but failing.
  • Lying to family or friends about gaming.
  • Turning to gaming when feeling stressed, anxious, or low.
  • Neglecting sleep, eating, or other normal activities.

How to Set Limits — Step by Step


1

Log In

Log in to your fg111 account with your username and password.

2

Account Settings

Click the profile icon and go to the "Responsible Gaming" or "Account Settings" option.

3

Choose a Limit

Select your preferred option from deposit limit, session time limit, or loss limit.

4

Save

Confirm the amount or time period. The limit will take effect right away.

Self-Exclusion — Detailed Information


Self-exclusion is fg111's most powerful protective tool. Once activated, you will not be able to use your account again before the set period ends — even the support team cannot reverse it early. This is intentional by design, so that a decision made in a moment of impulse cannot be changed.

📅 Duration

  • Short-term: 6 months
  • Medium-term: 1 year or 3 years
  • Long-term / Permanent closure

✅ Process

  • Apply from Account Settings.
  • You can also apply via support live chat.
  • Takes effect immediately upon confirmation.

During self-exclusion, fg111 will not send you any promotional emails or notifications. When the period ends, you must contact support to reactivate the account and go through a cooling-off period.

Core Principles of Responsible Gaming


  • Play for entertainment, not for income. Gaming is entertainment — it can never be a regular source of income.
  • Only spend money you can afford to lose. Never play with money set aside for rent, food, or essential expenses.
  • Stick to your time limits. Decide how long you will play before you start, and keep to that limit.
  • Do not chase your losses. Placing larger bets to recover money lost in a session is harmful.
  • Do not play under stress. Avoid gaming when you are angry, sad, or anxious.
  • Take regular breaks. Take a break between sessions and spend time with family and friends.
  • Remember — outcomes are completely random. No strategy or pattern can guarantee a win.

Need Help? We Are Here for You

If you have any concerns about gaming, fg111's Bengali-speaking support team is available 7 days a week, 24 hours a day. Reach us via live chat or email — complete confidentiality is maintained.

You can also message our support directly to apply for self-exclusion or a deposit limit.

Responsible Gaming — FAQ


When you set a deposit limit, it takes effect immediately. However, if you want to increase a limit, a 24-hour cooling-off period applies, so you cannot make that decision in haste under impulse. Decreasing a limit is always immediate.

Your account balance remains safe after you activate self-exclusion. You can request a withdrawal through the support team. However, the balance cannot be used for playing.

fg111 is for people aged 21 and above only. Age verification is mandatory at registration, and an identity document may be requested if there is any doubt. Accounts belonging to underage individuals will be closed.

A time-out is a temporary break — from 1 day up to 6 weeks. Once the period ends, the account becomes active again automatically. Self-exclusion is longer-term — from a minimum of 6 months up to permanent. Even after the period ends, you must contact support to reactivate the account.

If you feel a family member is engaging in problematic gaming, please contact our support team. We will review their account and help take the necessary steps. Also keep parental controls enabled on your devices.

Contact fg111's 24/7 live chat support or reach us by email at [email protected]. We will help directly and, if needed, arrange self-exclusion or account closure. You should also seek advice from a mental health professional.

Enjoy fg111's World-Class Gaming Safely

Enjoy slots, cricket betting, and live casino at fg111 while following responsible gaming rules. We are always here for any questions.